Terms of Service
Effective Date: April 12, 2026
Welcome to GHKSKIN ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at ghkskin.com, including all related information, content, features, tools, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Eligibility
You must be at least 18 years of age to use the Services or make a purchase. By using the Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
2. Products and Descriptions
We make every effort to ensure that product descriptions, images, pricing, and other content on the Services are accurate and up to date. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Our products are topical skincare formulations intended for external cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
3. Orders and Payment
When you place an order through the Services, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity. All payments are processed securely through our third-party payment provider. Prices are listed in Australian Dollars (AUD) unless otherwise stated. You agree to provide current, complete, and accurate payment and billing information for all purchases.
4. Shipping and Delivery
We offer shipping to addresses within Australia. Estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier.
5. Returns and Refunds
All purchases are subject to our Refund Policy, which is incorporated into these Terms by reference. Please review our Refund Policy for details on our 30-day money-back guarantee, how to request a refund, and our policy on damaged or incorrect items.
6. Intellectual Property
All content on the Services, including but not limited to text, graphics, logos, images, product designs, and software, is the property of GHKSKIN or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from the Services without our prior written consent.
7. User Conduct
You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, or impair the Services. You agree not to attempt to gain unauthorised access to any part of the Services, other accounts, computer systems, or networks connected to the Services. You agree not to use any automated means, including bots, scrapers, or spiders, to access or collect data from the Services. You agree not to interfere with or disrupt the integrity or performance of the Services.
8. Account Responsibility
If you create an account on the Services, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
9. Third-Party Links and Services
The Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of third-party websites is at your own risk.
10. Disclaimer of Warranties
The Services and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. Our products are cosmetic skincare products. We make no claims regarding therapeutic or medicinal benefits. Individual results may vary.
11. Limitation of Liability
To the fullest extent permitted by applicable law, GHKSKIN and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Services or any products purchased through the Services. Our total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the total amount you paid to us for the product or service giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless GHKSKIN, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of any third party.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. If we make material changes, we will post the revised Terms on this page and update the "Effective Date" above. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@ghkskin.com Address: 457-459 Elizabeth Street, Surry Hills, NSW, 2010, AU